COVID-19 Working arrangements

All business have had to change their working practices to deal with the current pandemic and LKW Family Mediation has been no different.  The safety of our clients and their families has been uppermost in our mind at the current time, together with the safety of our mediators, Louisa Whitney and Emma Ingham, and their families.

Mediation meetings are still continuing via Zoom.  If you’re not familiar with Zoom then don’t worry as we will provide instructions on how to use this.  We have offered online mediation via Zoom for over 3 years and had established practices in place to do this.  The mediator manages the meeting and all you have to do is click on a link to access the meeting – the mediator does the rest.  If you are an existing client of LKW Family Mediation then you will have been contacted and you have the choice to resume mediation meetings online, or to wait until physical meetings are happening again.  You can also choose to wait and see and move to online meetings if the time feels right.  Don’t worry about how this works as we will talk you through this and deal with any concerns that you might have – for example if you are still living in the same house.

When will meetings resume in person?

Some in person mediation meetings will resume from Monday 17th May.  These will be limited in number in each week to allow sufficient time for appropriate cleaning between clients.  There will be hand gel on arrival at the Atrium and then again in the meeting room.  The mediator will not wear a mask and you are not required to wear a mask – but you can if you would feel safer.  There will be clear screens on the table and you will be asked to follow the Atrium’s one way system and follow social distancing guidelines.  


For more information on the measures that will be put in place for physical meetings you can download the client COVID-19 guidance for meetings in person.



Social media & sharing icons powered by UltimatelySocial