We think getting feedback from our clients is really important and so we send feedback questionnaires to clients to find out what they have thought of using our service and, crucially, how they think we could make it better.  Through doing this we have been able to identify ways of improving our service and making it more comfortable, efficient and user friendly for all our clients.


As part of this process clients have also been kind enough to provide us with comments that we can share so that you can get a feel for what people who have used our service have thought about it.  Here are some comments that have been made by those using LKW Family Mediation:


“Good understanding and empathy………Process and status was made clear at every time”


“Flexible approach to mediation….modern, comfortable and unstuffy surroundings”


“Louisa was very professional and caring”.


“I would recommend LKW to anyone requiring family mediation”.


“Professional, approachable, efficient, reliable”.


“Thank you for your professional and approachable attitude”.


“Having the opportunity to discuss sensitive issues in a calm environment, expertly mediated by Louisa, who enabled me to look at things differently where needed”.

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